FAQ

VILLAGGIO® FREQUENTLY ASKED QUESTIONS - GIVEAWAY:


  1. How do I qualify to get a Charcuterie Board?

    Purchase any five (5) participating Villaggio® bread products from June 20, 2018 to August 13, 2018 (inclusive). Upload a photo of at least five (5) Villaggio® bread products that you have purchased, as well as the store receipt(s) that clearly shows the Villaggio® bread products that have been purchased. Make sure the photo is legible and has the product name, retailer name, date, time, and receipt total. Complete the registration form and upload a 10MB or under GIF, JPEG, JPG or PNG of your receipt at www.savoursummer.com. Once five (5) product purchases are submitted, you will qualify to receive a Charcuterie Board.


  2. What Villaggio® bread products are participating in the promotion?

    Product Name UPC
    Ontario
    Villaggio® Toscana Extra Soft Crustini Buns 8 pack 0 68721 20352 0
    Villaggio® Toscana Extra Soft Sausage Buns 6 pack 0 68721 20353 7
    Villaggio® Artesano Thick Slice White Loaf 600g 0 68721 51281 3
    Quebec
    Petits pains crustini Villaggio® 8pk 0 61077 77165 1
    Petits pains pour saucisses Villaggio® 6pk 0 61077 77167 5
    Pain blanc Artesano de Villaggio® 600g 0 61077 30210 7
    West:
    Villaggio® Toscana Extra Soft Crustini Buns 8pk 0 68721 20352 0
    Villaggio® Toscana Extra Soft Sausage Buns 6pk 0 68721 20353 7
    Villaggio® Artesano Thick Slice White Loaf 510g 0 68721 30212 4
    East:
    Villaggio® Italian Style Crustini Buns 8pk 0 60347 02160 1
    Villaggio® Italian Style Sausage Buns 6pk 0 60347 02159 5
    Villaggio® Toscana Extra Soft Crustini Buns 8pk 0 60347 62160 3
    Villaggio® Toscana Extra Soft Sausage Buns 6pk 0 60347 62161 0

  3. Who can participate in this contest?

    This contest is open to all legal residents of Canada who have reached the age of majority in their province/territory of residence at the time of entry.

    Age of Majority: 18 Age of Majority: 19
    • Alberta
    • Manitoba
    • Ontario
    • Prince Edward Island
    • Quebec
    • Saskatchewan
    • British Columbia
    • New Brunswick
    • Newfoundland and Labrador
    • Northwest Territories
    • Nova Scotia
    • Nunavut
    • Yukon


  4. I didn't qualify, can you explain what happened?

    In order to qualify for a Charcuterie Board, you must be a legal resident of Canada who is the age of majority or older in their province/territory of residence.


    If you fit this criteria, please double-check that:

    • Your submitted receipt(s) show(s) the purchase of at least five (5) participating Villaggio® bread products.
    • Your receipt(s) must show that your purchase(s) was/were made between June 20th at 12:00:00 AM EST and August 13th 11:59:59 PM EST (or while supplies last).
    • Your receipt must be clear and legible. If your receipt is too long to capture all necessary information within a single photo, simply fold your receipt so only the required elements are visible.
    • Your receipt must not have been previously submitted and accepted by you or another participant.
    • Your submitted product photo(s) show(s) at least five (5) participating Villaggio® bread products.
    • The participating Villaggio® bread product photo(s) must be clear and focused, with minimal background items or colours.

  5. How many times can I submit the same valid receipt?

    You may submit a valid receipt once.


  6. How many Charcuterie Boards can I qualify for?

    You may qualify for up to two (2) Charcuterie Boards per person and per household for the offer period.


  7. When will I get my Charcuterie Board?

    Please allow approximately 6 to 8 weeks for delivery from end of Promotion Period.


  8. When does the promotion end?

    The promotion ends on August 13, 2018 at 11:59:59 p.m. Eastern Time or until supplies last (whichever comes first)


  9. When is the last day to submit the receipt?

    All receipts must be submitted before the end of the promotion on August 13, 2018, 11:59:59 PM EST.


  10. Who can I contact if I have questions?

    Consumer service inquiries can be sent via www.villaggio.ca/contact-us with your name, email address and phone number and we will respond within 2-3 business days.


  11. Can you ship my Charcuterie Board to an address in the United States?

    No, we can only ship to addresses within Canada.


  12. I don’t have a computer or internet access, can I still participate in the offer?

    Yes, you can still participate in this offer. You will need to access the offer website using a computer with internet access. Computer and internet access is available free of charge at many public libraries. Many internet and online service providers offer free e-mail addresses.


  13. Do I have to have specially marked packaging to participate in the offer?

    Yes, you must have specially marked packaging on participating products. See the Terms and Conditions for more details.


  14. Do I have to create an account to participate in the offer?

    Yes, you have to create an account to participate in the promotion. Creating an account provides us with your name, address, email address and phone number so we can ship the Charcuterie Board to you.


  15. How many products do I need to collect to get one (1) Charcuterie Board?

    Collect five (5) specially marked packages and submit to the offer site to obtain one (1) Charcuterie Board.


  16. When I enter my first photo and receipt, does this mean that I have reserved a Charcuterie Board?

    No, entering your first photo and receipt does not reserve a Charcuterie Board on the offer website unless the photo and receipt is for all 5 of the specially marked products. When you have entered and redeemed five (5) specially marked products your Charcuterie Board will be reserved.


  17. What happens to my photos and receipts stored on the website after the promotion has ended and I have not claimed my Charcuterie Board?

    All photos and receipts entered on the site will become null and void by 11:59pm ET on August 13th, 2018.


  18. Why do I have to keep a record of my receipt and photo of the specially marked participating products?

    Please keep your receipts and photos of your specially marked products. You may be requested to provide proof prior to receiving your Charcuterie Board.


  19. What do I do if I have additional questions?

    Review the Terms and Conditions for the offer for additional details. If the Rules have not answered your question, please email us via the Contact Us page. Please include your question, product name, upc and your unique entry code.


  20. I am experiencing technical difficulties. What do I do?

    If you do not have the most recent browser version, we recommend upgrading and removing all browser toolbars to see if this helps. The site’s minimum browser requirements are Chrome (v.5.0.1+), Mozilla Firefox (v. 4.0+), Safari (v.5.0.1+) (Mac OSX only), IE9+.

    If you are still experiencing difficulties, please try clearing your CACHE (Ctrl F5) and try again. If none of these recommendations were of help, please email us via the Contact Us page. Please indicate the name and version of the browser that you are using. Include the name of the product, upc, submission number, so we can further investigate.


†Buy 5 VILLAGGIO® specially marked packages between June 20, 2018 to August 13, 2018. Take a photo of your receipts and specially marked packages and submit to request a charcuterie board (approx. value $35). Ends Aug 13, 2018 (or while supplies last). Limit 2 requests per person & per household. ††Prizes may not be exactly as shown.